Shipping policy

Shipping & Delivery

Orders are typically processed within 1–3 business days 

Most orders arrive within 4–17 business days after processing, depending on your location and the shipping carrier

Please note that delivery times are estimates and are not guaranteed. Delays may occasionally occur due to carrier delays, weather, holidays, high order volumes, or other circumstances outside of our control.

Tracking Your Order

Once your order has shipped, tracking information will be sent to the email address provided at checkout when available. Please allow some time for tracking information to update after your order has shipped.

Incorrect Shipping Addresses

Please review your shipping address carefully before completing your purchase. If you notice an error after placing your order, please contact us as soon as possible.

Once an order has been processed or shipped, we may not be able to change the delivery address. TrueBloom Beauty is not responsible for orders delivered to an incorrect address provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible so we can review the issue and help determine the appropriate next steps.

If your package is marked as delivered but you have not received it, please check around your delivery location and with household members or neighbors before contacting us.

Multiple Packages

In some cases, items from the same order may be shipped separately and arrive at different times. If this occurs, you may receive separate tracking information for each shipment.

Questions About Your Order

If you have any questions about your shipment or order, please contact us at info@truebloombeauty.shop. We’re happy to help.